Delivery Promise

At LLC, we offer a variety of shipping options to our customers, from standard to overnight shipping. Please be advised our facility and partners facilities pack and ship orders all throughout the day, but still rely on our courier partners abilities to pick up and deliver the orders. Our promise to our customers is to ensure orders are packed and ready for courier pick up on the same day the order was made or the next business day. In the event of any unforeseen situation slowing this progress we will contact the customer directly via the email address provided directly at the time of shipping.


If you are unsure which product would be most ideal for your rug do not hesitate to contact us for our best recommendations. You can reach us via email at or calling our customer service number 844-478-4723. 

In an unlikely event that the rug pad purchased from us does not live to your expectations, please let us know by contacting us at or calling our customer service number 844-478-4723. We will be happy to work with you and find the ideal solution.